Spanish Speaking Customer Support Specialist

Cross Border Talents; Madrid; Presencial; EUR 28.000 - 32.000; Jornada completa

Descripción de la vacante

A dynamic international company is looking for a customer service professional to support sellers and buyers. The ideal candidate will have advanced Spanish (C2) and at least B2 English skills, along with a minimum of 1 year of experience in customer service or related roles. Opportunities include meal and transport allowances, as well as private health insurance after 6 months.

Servicios

Meal allowance (daily)

Monthly transport allowance

Private health insurance

Full onboarding support

Dynamic and international work environment

Formación

• Must have advanced Spanish language skills at C2 level.
• Must possess B2 level in English.
• Minimum 1 year experience in customer service or related fields.

Responsabilidades

• Support sellers and buyers with expertise in customer service.

Conocimientos

Customer service orientation

Proactive mindset

Sales awareness

Fluent in Spanish (C2)

English proficiency (B2)

Descripción del empleo

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule

• Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts)
• 2 rotative days off per week
• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile

• Spanish language skills at C2 level
• English language skills at minimum B2 level
• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles
• Strong sales awareness and ability to influence seller success
• Proactive and customer-oriented mindset
• Must hold an EU ID, Residence Card, or valid Visa: Manifestação de Interesse also accepted. Visa support may be discussed during the process.

What We Offer

• Meal allowance (daily)
• Monthly transport allowance
• Private health insurance: Available from day 1 (employee contributes a monthly fee), fully covered by the company after 6 months.
• Full onboarding support
• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!