Spa Service Expert

The Ritz-Carlton; Tenerife; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A luxury resort in Tenerife is seeking a Spa Service Expert to provide exceptional wellness experiences in an upscale environment. Responsibilities include guiding guests through spa services, maintaining cleanliness, and ensuring a comfortable experience with amenities. The ideal candidate will possess previous experience in spa or hospitality, excellent communication skills, and fluency in English and Spanish. This role offers a competitive salary and various employee benefits such as travel discounts and professional development opportunities.

Servicios

Attractive salary above market standards

Travel worldwide with special rates at Marriott hotels

20% discount on culinary offerings at our hotels

Up to 75% discount on flights if residing in Tenerife

Complimentary meals in the employee dining room

Growth possibilities within an international company

Uniform and laundry included

Formación

• Previous experience in spa, hospitality, or customer service, preferably in luxury hotels.
• Ability to work as part of a team and adapt to dynamic environments.
• Valid work permit in Spain.

Responsabilidades

• Provide general guidance to guests about the spa and facilities.
• Offer amenities such as water, juices, or heated neck pillows.
• Regularly check the system for updates and schedule changes.
• Maintain cleanliness in workstations and treatment rooms.
• Restock lockers and hospitality stations with necessary items.

Conocimientos

Excellent communication skills

Customer service skills

Fluency in English

Fluency in Spanish

Teamwork ability

Descripción del empleo

Job Overview

The Ritz-Carlton Tenerife, Abama is the island's most iconic 5‑star resort with 462 rooms and suites, award‑winning dining, spa & fitness centre, and the largest Ritz Kids in Europe.

We are looking for a Spa Service Expert to deliver exceptional wellness experiences in a luxury environment.

Responsibilities

• Provide general guidance to guests about the spa, locker use, lounge areas, and hospitality stations.
• Offer amenities such as water, juices, or heated neck pillows to enhance guest comfort.
• Answer questions about spa services and hotel facilities.
• Escort guests to and from treatment rooms.
• Regularly check the system for updates and schedule changes throughout the day.
• Maintain cleanliness and organization in workstations, treatment rooms, lockers, and common areas.
• Place used linens in the designated area.
• Secure products and equipment at the end of each shift.
• Restock lockers, lounge areas, and hospitality stations with towels, linens, products, and amenities.

Qualifications

• Previous experience in spa, hospitality, or customer service (preferably in luxury hotels).
• Excellent communication and customer service skills.
• Fluency in English and Spanish.
• Ability to work as part of a team and adapt to dynamic environments.
• Valid work permit in Spain.

Benefits

• Attractive salary above market standards.
• Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents.
• Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort.
• Up to 75% discount on flights if you reside in Tenerife.
• Corporate benefits with discounts on leisure and travel.
• Special birthday gift.
• Experience the resort as a guest after one year of service – a unique opportunity.
• Extra pay.
• Innovative training programs and professional development opportunities.
• Growth possibilities within an international company.
• Complimentary meals in the employee dining room.
• Uniform and laundry included.
• Employee celebrations and events: outings, anniversaries, special weeks.
• Activities to contribute to the community.
• Comprehensive corporate medical care.

Equal Opportunity Statement

Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law.

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