Solutions Architect

Ant International; Madrid; Presencial; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

A global digital services firm in Madrid is seeking a customer-facing engineer to design solutions for strategic clients. The role requires at least 5 years of experience in the finance sector, strong technical skills, and fluency in Mandarin and English. Ideal candidates should be skilled in troubleshooting and solution design, with an ability to integrate APIs effectively. This position offers a dynamic work environment and opportunities for innovation.

Formación

• 2+ years’ experience in a customer-facing engineering role.
• 5+ years of experience in finance or internet-related industry.
• Experience with integrating RESTful APIs.

Responsabilidades

• Design solutions for strategic clients with account executives.
• Develop proof of concept applications and provide technical demos.
• Lead RFP management and collaborate with multiple teams.
• Identify and troubleshoot technical integration issues.
• Provide feedback for product engineering teams.

Conocimientos

Customer engagement

Technical issue troubleshooting

Communication in Mandarin

Solution design

Understanding APIs

Educación

Bachelor’s or higher degree in Computer Science

Descripción del empleo

Introduction

Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

Ant International strives to become the most trusted digital services connector to achieve sustainable growth of global commerce.

With a focus on Travel, Trade, Technology, and Talent, Ant International is committed to enhancing the digital mindset and capacities of businesses worldwide. Through fostering collaborative efforts with partners, we are driving responsible innovation and increase market accessibility for global SMEs.

We do so across our 4 key businesses: Alipay+, Antom, WorldFirst and ANEXT Bank.

What you’ll do

• Work with account executives to design solutions that solve critical business challenges for strategic clients, throughout the pre-sales, solution design and implementation stages
• Develop proof of concept applications built on top of WorldFirst, present technical demonstrations, and help WorldFirst client make the most of their integration
• Lead RFP management process and collaborate closely with commercial teams, product teams, engineering teams, legal teams, ops teams, to drive consistency and accuracy in RFP responses
• Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and / or client friction to accelerate time to transaction
• Be able to identify and troubleshoot technical issues and ensure client’s integration follow the best practice guidelines to create best client experience
• Provide structured feedback and work closely with WorldFirst’s product engineering teams.
• Take ownership of outstanding deliverables and ensure they are captured per the project plan
• Research advanced technology regarding best practices in the vertical and seek to find best solutions

What we’re looking for

• Bachelor’s or higher degree in Computer Science, Information Science, Business Administration, or equivalent
• 2+ years’ experience working in a similar customer-facing engineering role
• 5+ years of experience in finance or internet related industry
• Exceptional communication skills, enabling you to deeply understand customer needs and navigate to successful solutions
• Experienced working in a dynamic environment, with start-up mentality and enjoys defining the rules
• Interested in solving open ended business problems with a combination of technology and creative thinking
• Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java and etc.)
• Experience integrating RESTful APIs into web applications
• Capability to communicate in fluent Mandarin / English with both internal and external stakeholders