Senior Sales Professional

RALPH LAUREN; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global leader in premium lifestyle products based in Madrid seeks a passionate and results-driven team player. You will support client development and ensure an extraordinary client experience while fostering an inclusive client-first culture. Candidates should have experience in luxury environments and strong skills in communication and organization.

Servicios

Competitive benefits package

Discounts on products

Opportunities for career development

Inclusive work environment

Formación

• Experience in a premium/luxury environment with proven management abilities.
• In-depth knowledge of brand and product.
• Ability to build and maintain a loyal client base.

Responsabilidades

• Support the sales team to ensure extraordinary client experience.
• Create an inclusive working environment with a client-first culture.
• Expertly manage store systems and communicate feedback.

Conocimientos

Energetic team player

Excellent organizational skills

Strong communication skills

Descripción del empleo

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

What You'll Do

• Business Client Development
  • Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
  • Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
  • Communicate, engage and energise the team to maximise performance using service metrics
• Leadership & Engagement Support
  • Support the manager(s) creating an inclusive working environment with a client-first culture
  • Support the team using service metrics in absence of manager(s) to deliver sales and profit results
  • Support the manager(s) developing the team product knowledges and selling culture
• Operations
  • Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
  • Uphold & coach Brand standards and Brand presentation
  • Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Pay Range

• Pay Range Max
• Pay Range Min

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment with proven management abilities
• Excellent organisational and communication skills with in-depth Brand and product knowledge