Senior Production Support

Axiom Software Solutions Limited; Andalucía; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A technology services firm in Málaga is seeking a Senior Production Support professional. The role entails managing maintenance for web applications using Java within Agile frameworks. Applicants should have over four years of experience, strong problem-solving skills, and ideally possess an ITIL certification. The position is hybrid with two days onsite each week and emphasizes a collaborative working environment.

Formación

• 4+ years of experience in web applications maintenance.
• 2+ years in Service Request Manager role.
• 1+ years with Trade & Supply Chain Finance products.

Responsabilidades

• Lead the maintenance of web applications using Java.
• Collaborate in Agile teams on software delivery.
• Facilitate service request management processes.

Conocimientos

Web application maintenance

Agile methodologies

Trade & Supply Chain Finance products

Service Request Management

Analytical and problem-solving skills

ITIL certification

SQL knowledge

Fluent in English

Herramientas

JIRA

Confluence

Microsoft Teams

Descripción del empleo

Overview

Position: Senior Production Support

Location: Malaga, Spain (Hybrid 2 days onsite a week)

Duration: Long Term B2B Contract

Responsibilities

• Essential: +4 years’ experience in maintenance of web applications based on Java, ideally on Agile methodologies
• Essential: +2 years' experience of Service Request Manager role
• Essential: +1 years’ experience in Trade & Supply Chain Finance products; experience with Confirming product will be a plus
• Nice to have: Experience with payments channels/formats (ISO) of banking applications
• Nice to have: Experience with accounting and regulatory reporting on banking applications

Skills & Knowledge

• Certification in ITIL or a similar service management methodology (ServiceNow)
• Demonstrated ability to lead cross-functional teams and projects
• Advanced knowledge of web technologies, monitoring tools, and performance analysis
• Strong analytical and problem-solving skills
• Agile frameworks (Scrum and Kanban)
• User level knowledge JIRA, Confluence and Microsoft Teams tools
• Knowledge of relational databases (SQL)
• Highly fluent in English: both written and spoken