Senior Engagement Manager - German speaker

Celonis; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading SaaS company in Madrid is looking for a Senior Project Manager to oversee implementations of their technology with key customers. The successful candidate will be responsible for articulating product positioning and ensuring customer satisfaction throughout engagements. Ideal applicants need strong project management skills and the ability to work collaboratively with sales and partners.

Formación

• Strong experience in project management within a SaaS environment.
• Ability to articulate product positioning and value proposition to customers.
• Excellent communication skills for collaboration with different teams.

Responsabilidades

• Support end-to-end implementations of Celonis’ technology.
• Work with Sales and Partners to create statements of work.
• Ensure customer satisfaction throughout engagements.

Descripción del empleo

Overview

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team: Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role: As a Senior Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase.

In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customers engagement with Celonis.

The work you’ll do: