Senior End User Engineering Lead (L3 / Automation) (SCCM + Intune)

EMEA Recruitment; A distancia; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A recruitment agency is supporting an International Organization in hiring a Senior End User Engineering Lead based in the Barcelona region. This role involves delivering technical solutions for end-user devices while managing Microsoft technologies. Candidates should have robust experience in support and administration within hybrid IT environments. Joining provides the chance to make a significant impact on operations across global locations and offers a supportive remote-first work culture.

Formación

• Experience maintaining and evolving Microsoft technologies in hybrid environments.
• Strong support experience in managing end-user devices and security.
• Exposure to CI/CD pipelines and automation technologies.

Responsabilidades

• Provide Level 3 support to service providers.
• Manage and enhance processes for end-user device delivery and security.
• Architect and administrate Microsoft Endpoint Manager environments.
• Manage directory services within Azure and Active Directory.
• Lead new projects and transition into networking or security roles.

Conocimientos

Microsoft technologies

Technical delivery

Level 3 support

Azure/Active Directory

Microsoft 365 management

Herramientas

Microsoft Endpoint Manager

Configuration Manager

Nexthink

Microsoft Intune

Descripción del empleo

EMEA Recruitment is supporting a leading International Organization in recruiting a highly skilled Senior End User Engineering (EUE) Lead. This pivotal role drives the technical delivery of the global EUE strategy, focusing on the security, management, and automation of end-user devices in a global environment.

This is an ideal opportunity for an experienced engineer who excels at maintaining and evolving the latest Microsoft technologies within a large-scale, global, hybrid environment covering both IT and OT.

Join us at an exciting inflection point: this area is receiving significant investment, offering a "blank slate" opportunity to drive the transformation to proactive remediation and automation.

Location: Must be based in the Barcelona region to facilitate occasional voluntary team gatherings and trainings.

Reporting to: Modern Work Operations Senior Manager.

Time Zone Focus: You will primarily work standard Barcelona office hours, providing crucial L3 support to plants and employees across the EU and Asia time zones.

Responsibilities

• Level 3 (L3) support to service providers contracted to support end-users.
• Maintain and enhance the technologies and processes used to deliver, secure, manage, and automate end-user devices. 3000 Windows endpoints.
• Architecture, engineering, and administration of MEM / MECM (Microsoft Endpoint Manager / Configuration Manager) environments. Automation of CI / CD pipelines and proactive remediation solutions. Utilizing tools like Nexthink and Microsoft Intune Endpoint Privilege Management (EPM).
• Directory management within Azure / Active Directory (Hybrid). Strong experience with Microsoft 365 solution management and support (Teams, SharePoint, OneDrive, Outlook, etc.).
• Opportunities to grow into a senior leader in Modern Work Operations, lead new projects, and transition into areas like Networking or Security.

The opportunity to come in and make a real, rapid impact on a global scale by shaping the future of end-user experience.

A close-knit, dynamic, and supportive IT team, offering a remote-first work environment.

Due to the high volume of applications we receive, we’re only able to contact those selected for the next stage of the process.