Sales Associate

NAVY EXCHANGE; Rota; Presencial; EUR 17.000 - 26.000; A tiempo parcial

Descripción de la vacante

A retail company in Rota, Spain, seeks a sales associate to engage customers and provide exceptional service. Responsibilities include maintaining store inventory, processing transactions, and ensuring a positive customer experience. Seeking candidates with strong interpersonal skills. No prior experience required, but a high school diploma is preferred. Flexible hours including mornings and weekends are required.

Formación

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Ability to communicate with various stakeholders.

Responsabilidades

• Engage customers and provide exceptional service.
• Maintain store appearance and inventory.
• Process transactions accurately and efficiently.

Conocimientos

Customer Service

Strong interpersonal skills

Basic math functions

Educación

High school graduate or equivalent preferred

Descripción del empleo

Job Summary

As a sales associate you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties and Responsibilities

• Customer Service
  - Proactively engage and make a connection with customers.
  - Ask questions and listen to customer needs.
  - Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card.
  - Provide premier customer service.
  - Cooperate and build positive, inclusive, and respectful relationships, taking accountability for your own actions and outcomes.
• Organization
  - Maintaining store appearance.
• Sales
  - Cross‑sell products and know the layout of the store.
  - Make suggestions to customers on latest trends and current promotions based on individual needs.
  - Upsell products.
  - Learn product features, keep up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge and specs.
  - Use a point‑of‑sale system to process cash, exchanges, discounts, gift cards, credit cards, debit cards, and cash handling, including counting money and returning accurate amounts to customers.
  - Complete various forms of paperwork, reports and reconciliation.
• Inventory
  - Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.
  - Participate in periodic inventories.
• Dependability
  - Adhere to assigned work schedule.
  - Provide accurate and complete follow‑through on work assignments.
  - Perform other duties as assigned.

Qualifications

• Product Knowledge – Basic knowledge of products and merchandise.
• Experience – Retail experience preferred but not required.
• Communication Skills – Strong interpersonal and communication skills; ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to communicate with customers, peers, management, and on the telephone with proper etiquette.
• Mathematical Skills – Basic math functions such as addition, subtraction, multiplication and division.
• Reasoning Ability – Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business; ability to work as part of a team and take initiative independently of direct supervision.

Physical Demands & Work Environment

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending on location.

Other Skills

• Enthusiastic, friendly and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

Eligibility

No experience required. High school graduate or equivalent preferred.

This position is open to U.S. citizens who are either active duty members or family members of U.S. Military or Civilian personnel currently assigned to Spain.

Required Documentation for Employment Consideration

• Copy of Social Security Card.
• Copy of No‑Fee Passport (Front Page, Visa Page, Statement referencing Overseas Assignment from back page).
• Copy of Sponsor's Government Orders.