Safer Gambling Associate - Hybrid Work & Growth

Grosvenor Casinos Limited; Ceuta; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading gaming company in Ceuta seeks a Safer Gambling Executive to support day-to-day safer gambling activities, ensuring compliance and customer protection. Responsibilities include reviewing flagged accounts, monitoring alerts, and interacting with customers professionally. Candidates should have experience in customer-facing roles, an interest in compliance, strong attention to detail, and organizational skills. The role offers excellent salary and benefits, along with opportunities for growth and development.

Servicios

Hybrid working

Development opportunities

Wellbeing support networks

Formación

• Experience in a customer-facing or operational environment.
• Interest in compliance and responsible gambling topics.
• Strong attention to detail and ability to follow procedures.

Responsabilidades

• Review customer accounts flagged for safer gambling concerns.
• Monitor alerts and take appropriate action.
• Communicate with customers regarding safer gambling practices.

Conocimientos

Customer interaction

Attention to detail

Organisational skills

Computer literacy

Herramientas

Salesforce

Zendesk

Descripción del empleo

A leading gaming company in Ceuta seeks a Safer Gambling Executive to support day-to-day safer gambling activities, ensuring compliance and customer protection. Responsibilities include reviewing flagged accounts, monitoring alerts, and interacting with customers professionally. Candidates should have experience in customer-facing roles, an interest in compliance, strong attention to detail, and organizational skills. The role offers excellent salary and benefits, along with opportunities for growth and development.