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Renewals Account Manager (Remote, ESP)

Jordan martorell s.l.

Madrid

A distancia

EUR 35.000 - 70.000

Jornada completa

Hace 30+ días

Descripción de la vacante

A leading cybersecurity firm is seeking Renewals Account Managers to drive customer success with their cutting-edge technology. In this remote-friendly role based in Madrid, you will manage contract renewals, collaborate with customers and partners, and ensure a seamless experience. The ideal candidate will have a strong sales background in SaaS or security, possess excellent communication skills, and demonstrate a proven track record of success in meeting quotas.

Servicios

Remote-friendly and flexible work culture
Competitive compensation and equity
Wellness programs
Generous vacation and holidays
Paid parental and adoption leave
Professional development opportunities
Employee resource groups and volunteer opportunities
Vibrant office culture with amenities

Formación

  • 2+ years of relevant experience in cybersecurity or consulting.
  • Experience in security or SaaS sales.
  • Customer Success or Service background.

Responsabilidades

  • Manage the contract renewal cycle.
  • Provide quotes to channel partners.
  • Ensure delivery of quotes to end customers.

Conocimientos

Communication
Time Management
Problem Solving
Negotiation
Technical Aptitude

Educación

Bachelor's degree or equivalent experience

Herramientas

Salesforce
Descripción del empleo

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, our community, and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

CrowdStrike is seeking Renewals Account Managers to be part of a team responsible for ensuring that our customers are successful and thriving with our next-generation endpoint technology. You will proactively collaborate with the partner and the customer, focusing on driving on-time renewals and growing our ARR.

The ideal candidate will have a strong track record of success, organization, and discipline, and hail from a SaaS or security company. You will need to be detail-oriented, a strong communicator, and a creative problem solver.

What You'll Do
  • Manage the contract renewal cycle.
  • Provide quotes to channel partners.
  • Ensure delivery of quotes to end customers.
  • Consult with partners and customers to answer questions.
  • Manage processes through booking.
  • Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.
  • Work closely with the Account Manager to ensure a seamless customer experience.
What You'll Need
  • Track record of meeting or exceeding expectations in a quota-carrying role.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Technical aptitude and quick learner.
  • Excellent written and verbal communication skills.
  • Self-starter with ability to work independently or in a team.
  • Curious, eager to learn, and competitive.
  • Comfort handling objections and negotiations.
  • Strong time management skills.
  • Experience in security or SaaS sales.
  • Customer Success or Service background.
  • Experience with Salesforce or similar CRM.
  • At least 2 years of relevant experience in cybersecurity or consulting.
  • Bachelor's degree or equivalent experience.
  • This role requires working in EMEA time zones.

#LI-Remote #LI-FW1

Benefits of Working at CrowdStrike
  • Remote-friendly and flexible work culture.
  • Competitive compensation and equity.
  • Wellness programs.
  • Generous vacation and holidays.
  • Paid parental and adoption leave.
  • Professional development opportunities.
  • Employee resource groups and volunteer opportunities.
  • Vibrant office culture with amenities.
  • Great Place to Work Certified.

CrowdStrike is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all applicants. For assistance, contact us at recruiting@crowdstrike.com.

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