Remote Travel Specialist

Hjbtravels; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A renowned travel agency is seeking a Remote Travel Specialist to support clients in their travel planning, ensuring a seamless experience. Responsibilities include responding to inquiries, managing bookings, and providing accurate destination information. The ideal candidate will possess excellent communication skills, a customer service background, and a genuine enthusiasm for travel. This position offers remote working flexibility and exclusive travel perks. Join us to help create unforgettable experiences for travelers.

Servicios

Remote flexibility

Exclusive travel perks

Professional growth

Formación

• Background in customer service, ideally within travel or hospitality.
• Proactive mindset and strong organizational habits.

Responsabilidades

• Respond to client inquiries across various channels in a professional manner.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans and gather feedback.
• Address client concerns with empathy and efficiency.

Conocimientos

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Descripción del empleo

Overview

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.


• Support clients with booking modifications, cancellations, and special travel requests.


• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.


• Follow up with clients to confirm travel plans and gather feedback post-trip.


• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.


• Exclusive travel perks and access to industry-only discounts.


• Professional growth – ongoing training and support from a dedicated team.


• Be part of a passionate community focused on building dreams and memories through travel.

What We7re Looking For

• Excellent communication skills—both written and verbal.


• A background in customer service, ideally within travel, tourism, or hospitality.


• High attention to detail, strong organizational habits, and a proactive mindset.


• Tech-savvy and able to learn new systems and booking tools quickly.


• A genuine enthusiasm for travel and helping others create memorable experiences.