Remote Travel Consultant

Sweetcarolinatravels; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A travel consultancy is seeking a Remote Travel Consultant to support clients from initial trip ideas to their return home. The ideal candidate will handle bookings, inquiries, and resolve challenges with care. Strong communication skills and a passion for travel are essential. This fully remote position offers flexibility and professional development opportunities. Benefits include exclusive travel perks and a supportive community culture focused on creating memorable experiences.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Formación

• Strong written and verbal communication skills are essential.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to adapt to new tools.
• A genuine love for travel and helping others.

Responsabilidades

• Engage with client inquiries via email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Descripción del empleo

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.