Remote Travel Consultant

Sweetcarolinatravels; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A travel consultancy is seeking a Remote Travel Consultant to guide clients from trip planning to their safe return. Your role will focus on engaging with clients, providing support for bookings, and ensuring satisfaction throughout their travel journey. Ideal candidates will have strong communication skills, a background in customer service, and a passion for travel. The position offers fully remote work flexibility and professional development opportunities.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Formación

• Exceptional communication skills are essential.
• Customer service experience in travel, tourism, or hospitality is ideal.
• High organization skills and attention to detail are required.

Responsabilidades

• Engage with client inquiries across various communication channels.
• Support travelers with booking updates and modifications.
• Provide up-to-date insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve client concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.