Remote Spanish-Speaking Customer Service Agent in Greece

Halvia Talent; A distancia; Jornada completa

Descripción de la vacante

A customer service-focused company is seeking a Customer Service Agent to join their team. This full-time remote position involves providing empathetic support through various channels and resolving customer queries related to orders and refunds. Successful candidates will enjoy comprehensive relocation support to Greece, including airline tickets and accommodation, alongside a competitive salary that includes two extra salaries annually, health care benefits, and opportunities for professional development. Strong English skills and attention to detail are essential.

Servicios

Relocation support including flight tickets and accommodation

Competitive salary with 2 extra salaries per year

Health care benefits

Full paid training by certified instructors

Growth and development opportunities

Free online Greek language courses

Formación

• Customer support experience is nice to have, but not a dealbreaker.
• Ready to relocate to Greece.

Responsabilidades

• Chat with customers via phone, messages & email.
• Resolve queries related to orders, refunds, delivery, and platform use.
• Provide professional and empathetic customer service support.
• Follow response templates and quality standards.
• Perform ad-hoc tasks as required.
• Give product tips & recommendations.

Conocimientos

Fluent in the required language

Strong English skills (written and spoken)

Attention to detail

Problem-solving skills

Ability to remain calm and professional

Descripción del empleo

A customer service-focused company is seeking a Customer Service Agent to join their team. This full-time remote position involves providing empathetic support through various channels and resolving customer queries related to orders and refunds. Successful candidates will enjoy comprehensive relocation support to Greece, including airline tickets and accommodation, alongside a competitive salary that includes two extra salaries annually, health care benefits, and opportunities for professional development. Strong English skills and attention to detail are essential.