Remote Spanish-Speaking Content & Community Support Specialist

Cbtalents; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading digital support company is seeking a Spanish-speaking Content Review & Community Support Specialist. You will assist users by answering inquiries with empathy and expertise while ensuring compliance with platform policies. Key responsibilities include community inquiries, content review, and monitoring compliance. Ideal candidates should have experience in customer service, demonstrate analytical skills, and possess strong Spanish and English communication skills. A relocation package is offered for eligible candidates.

Servicios

Performance bonus up to 160 EUR per month

2-week hotel accommodation for relocators

Flight ticket (within the EU)

Formación

• Up to 1 year of experience in Business Process Outsourcing or customer service.
• Ability to follow reasoning and analytical testing standards.

Responsabilidades

• Assist users with inquiries and ensure a safe digital environment.
• Analyze data, identify trends, and escalate sensitive cases.
• Stay informed about community standards and policy updates.

Conocimientos

Empathy

Analytical skills

Communication in Spanish (C2)

Communication in English (B2)

Descripción del empleo

A leading digital support company is seeking a Spanish-speaking Content Review & Community Support Specialist. You will assist users by answering inquiries with empathy and expertise while ensuring compliance with platform policies. Key responsibilities include community inquiries, content review, and monitoring compliance. Ideal candidates should have experience in customer service, demonstrate analytical skills, and possess strong Spanish and English communication skills. A relocation package is offered for eligible candidates.