Remote German-Speaking Customer Support Agent

SIXT; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global mobility service provider is seeking a German Speaking Customer Support Agent to join their remote Customer Service Team in Spain. The role requires fluent German and strong English skills, alongside a proven ability in customer service. Responsibilities include responding to customer inquiries, handling complaints, and collecting feedback. The position offers flexibility to work from home and various employee benefits, aiming for high standards in customer experience. Join a forward-thinking team dedicated to redefining mobility.

Servicios

Work-Life Balance with fully remote option

Wide range of employee discounts

Engaging team-building activities

Opportunities for professional growth

Formación

• Fluent in German and very good in English.
• Experience in delivering excellent customer service.
• Strong empathetic communication skills.
• Quick problem-solving with analytical ability.
• Confident in using PC and Microsoft Office.

Responsabilidades

• Respond to all customer inquiries via email and phone.
• Handle customer complaints effectively.
• Collect feedback to improve service.
• Work shifts, nights, and weekends.

Conocimientos

Fluent German

Very good English (B2 or higher)

Customer service experience

Strong communication skills

Problem-solving ability

Technical proficiency in Microsoft Office

Descripción del empleo

A global mobility service provider is seeking a German Speaking Customer Support Agent to join their remote Customer Service Team in Spain. The role requires fluent German and strong English skills, alongside a proven ability in customer service. Responsibilities include responding to customer inquiries, handling complaints, and collecting feedback. The position offers flexibility to work from home and various employee benefits, aiming for high standards in customer experience. Join a forward-thinking team dedicated to redefining mobility.