Remote German Banking Client Services Specialist

SkillMatch Solutions; A distancia; EUR 21.000; Jornada completa

Descripción de la vacante

A leading financial services firm based in Madrid is seeking a Remote Banking Client Services Specialist fluent in German. The role involves providing exceptional customer support, handling banking inquiries, managing correspondence, and promoting innovative products. Candidates should have a degree in business, mathematics, or law, along with proficiency in MS Office. The position offers a competitive salary of 20,730 EUR gross annually and 32 days of annual leave, with opportunities for career advancement in a dynamic environment.

Servicios

32 calendar days of annual leave

Fully paid initial on-site training

Accommodation and transport tickets for non-local candidates

Formación

• Fluent in German at a C2 level.
• Previous banking experience is advantageous.

Responsabilidades

• Deliver exceptional customer support via various communication channels for banking clients.
• Handle inquiries related to banking services, account management, and transfers.
• Manage back-office tasks including correspondence.
• Promote innovative banking products while ensuring compliance.
• Monitor applications for anomalies and ensure regulatory compliance.
• Achieve quality standards and sales targets.

Conocimientos

Customer-focused

Excellent verbal and written communication

Analytical skills

Strong commercial acumen

Problem-solving skills

Adaptability to new technologies

Educación

Degree in Business Administration, Mathematics, or Law

Herramientas

MS Office (Excel, Word, PowerPoint, Access)

Descripción del empleo

A leading financial services firm based in Madrid is seeking a Remote Banking Client Services Specialist fluent in German. The role involves providing exceptional customer support, handling banking inquiries, managing correspondence, and promoting innovative products. Candidates should have a degree in business, mathematics, or law, along with proficiency in MS Office. The position offers a competitive salary of 20,730 EUR gross annually and 32 days of annual leave, with opportunities for career advancement in a dynamic environment.