Remote Dutch-Speaking Fashion Customer Care Agent

Digital Customer Care Company; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer service provider is seeking a remote Customer Service Agent fluent in Dutch. In this role, you will handle customer inquiries via various communication channels, ensuring exceptional service. The position offers flexibility between shifts, a good compensation of €10-15 per hour, and opportunities for professional growth. Ideal for individuals who excel in fast-paced, multitasking environments, this job is completely remote with required initial training during office hours.

Servicios

Contribution to utility expenses

Extensive training and support

Annual bonus based on performance

Formación

• Excellent spelling and grammar in Dutch (C1 level).
• Experience in customer service preferred.
• Ability to work independently and motivate oneself.

Responsabilidades

• Answer customer questions via chat, phone, and email.
• Resolve issues and gather customer feedback.
• Work under a team leader to deliver service results.

Conocimientos

Fluent Dutch (C1 level)

Strong interpersonal skills

Typing speed above 300 keystrokes per minute

Ability to multitask

Proficiency in using cloud applications

Descripción del empleo

A leading customer service provider is seeking a remote Customer Service Agent fluent in Dutch. In this role, you will handle customer inquiries via various communication channels, ensuring exceptional service. The position offers flexibility between shifts, a good compensation of €10-15 per hour, and opportunities for professional growth. Ideal for individuals who excel in fast-paced, multitasking environments, this job is completely remote with required initial training during office hours.