Recepcionist - full time - (Barcelona)

Kabul Party Hostel; Barcelona; Presencial; EUR 20.000 - 25.000; Jornada completa

Descripción de la vacante

A popular hostel in Barcelona is seeking a self-motivated receptionist to provide excellent customer service. Join our dedicated team to welcome guests from around the world, ensuring they enjoy a comfortable stay. Ideal candidates will have at least 1 year of hospitality experience and excellent communication skills. Experience with PMS systems is a plus.

Formación

• At least 1 year of experience in a receptionist role within the hospitality industry.
• Flexible approach to work including weekends.
• Ability to deliver first class guest information and help with travel planning.

Responsabilidades

• Full reception service to hostel guests including check-in/out.
• Handle customer enquiries and provide information and guidance.
• Ensure guests have a comfortable stay.

Conocimientos

Excellent customer service skills

Communication skills

Teamwork

Knowledge of local area

Herramientas

PMS systems (MEWS or others)

Descripción del empleo

Empresas : Kabul Party Hostel

We are currently seeking self-motivated and enthusiastic receptionist with commitment to provide an excellent customer service to join our team. You will be part of our professional and dedicated team and will welcome guests from all over the world and ensure they have a comfortable stay. We are looking friendly candidates with excellent customer service skills who enjoy working in a casual but professional workplace.

Responsibilities

• Full reception service to hostel guests including check-in / out, handling customer enquiries and providing information, guidance and support for guests and their onward travels and general customer service.

Requisitos

• Experience with PMS will be valued (MEWS or others)
• Worked successfully in a receptionist role, at least 1 year of experience within the hospitality industry.
• Excellent communication skills and ability to work as team as well as without supervision.
• Flexible approach to work in order to support the Youth Hostel including on weekends.
• Experience with PMS Reservation systems for at least 1 year.
• The following skills sets and experience would be an advantage : A good knowledge of the local and surrounding area, to be able to deliver first class guest information and help with travel planning as well as giving our guests inspiration on how to make the most of their stay in the area.