Quality Assurance Manager

JR Spain; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global educational institution is seeking a Quality Assurance (QA) Manager to oversee academic excellence and compliance across campuses. This role requires 5+ years in QA or Institutional Effectiveness, strong data analysis skills, and the ability to collaborate cross-functionally. Ideal candidates will have a Bachelor's degree and be fluent in English, with additional languages a plus. This is a great chance to impact educational quality and institutional effectiveness.

Formación

• 5+ years of experience in Quality Assurance or Institutional Effectiveness.
• Strong proficiency in data analysis and quality frameworks.
• Familiarity with accreditation processes is a strong plus.

Responsabilidades

• Lead the development and implementation of QA policies.
• Conduct audits and performance assessments.
• Prepare reports and recommendations for leadership.

Conocimientos

Data analysis

Interpersonal communication

Project management

Quality Assurance frameworks

Educación

Bachelor’s degree in Education or Business Administration

Descripción del empleo

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We are seeking a Quality Assurance (QA) Manager

to drive academic excellence and operational consistency across our global campuses. This role is critical to ensuring compliance with international standards, improving institutional effectiveness, and fostering a culture of continuous quality improvement.

If you are detail-oriented, process-driven, and passionate about educational excellence—this is your opportunity to make a real impact at an institution that values innovation and a global perspective.

Your mission

We are seeking a Quality Assurance (QA) Manager to drive academic excellence and operational consistency across our global campuses. This role is critical to ensuring compliance with international standards, improving institutional effectiveness, and fostering a culture of continuous quality improvement.

If you are detail-oriented, process-driven, and passionate about educational excellence—this is your opportunity to make a real impact at an institution that values innovation and a global perspective.

Your profile

• Lead the development, documentation, and implementation of university-wide QA policies, procedures, and frameworks.
• Oversee and maintain the Institutional Effectiveness Plan (IEP) and Campus Effectiveness Plan (CEP) in alignment with strategic objectives.
• Conduct audits and performance assessments of academic programs, administrative services, and student outcomes.
• Collaborate closely with faculty and staff across all four campuses to drive quality improvements and ensure compliance.
• Analyze institutional data (student performance, retention, satisfaction, etc.) to guide data-driven decisions.
• Prepare clear, concise reports and strategic recommendations for senior leadership.
• Deliver training sessions and workshops on QA methodologies and standards.
• Serve as a liaison to accrediting agencies and regulatory bodies, managing compliance documentation and submissions.
• Stay up to date with global best practices in higher education quality assurance and recommend enhancements.

Position requirements

• Bachelor’s degree in Education, Business Administration, or a related field; or any combination of equivalent education and experience approved by HR and the hiring manager
• 5+ years of experience in Quality Assurance, Institutional Effectiveness, or Academic Accreditation—preferably in a higher education setting.
• Demonstrated experience with quality frameworks, KPIs, and academic auditing tools.
• Strong proficiency in data analysis, reporting, and performance metrics.
• Excellent interpersonal, written, and verbal communication skills.
• Proven ability to work cross-functionally with diverse teams and international stakeholders.
• Familiarity with accreditation processes (e.g., NECHE, EQAR, etc.) is a strong plus.
• English: Professional fluency required (Native-level proficiency strongly preferred).
• Bonus: Proficiency in Spanish, German, or French is highly desirable, reflecting our multicultural environment.

About us

For over 50 years, we have firmly believed in experiential learning, an educational model that combines knowledge and skills acquisitions with solid humanist values. A combined learning process that guarantees all our students not only proficient professional capacities but also an international mindset to build inclusive and realistic scenarios that unify people, nations, and cultures.

At SIU, we are aware that our students will be part of a global, borderless, and hyper-connected world. Our 4 International Campuses provide undergraduate and graduate students with a high-quality variety of degrees valid both in the USA and Europe. All our programs are instructed in English and designed to be customized to each personal scenario. Additionally, all our students are encouraged to study abroad at any time during their education to gain truly life-changing experiences that develop their holistic profiles.

We Connect
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