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A leading company in the sector is seeking a Quality Improvement Specialist to oversee performance enhancements and process monitoring. The successful candidate will possess strong analytical skills and a strategic mindset, with responsibilities ranging from coaching to implementing quality initiatives. This position demands fluency in English and a commitment to excellence in a collaborative work environment.
Participate in the field "screening team" on product issues. Identification, analysis, evaluation, and recording of key data.
Monitor processes and design actions to prevent issues or malfunctions, especially for recurring problems.
Identify best practices and develop guides; implement lean processes for improved performance.
Define and lead actions within the company's portfolio performance improvement plan. Prepare monitoring reports and execute related action plans.
Experience with methodologies for managing incidents, changes, performance measurement, and project management.
Perform organizational coaching to promote doing things right the first time and walking the talk.
Permanent position based in Madrid.
Reporting line directly to the Quality Assurance Manager.
Experiences and Qualifications
This role is critical for Verisure’s growth and organizational transformation. We seek a high-potential, top performer with excellent time management and an analytical mindset. The ideal candidate is a strategic solution provider and operational enabler.