Professional Services Consultant SaaSDMS (mfd)

DocuWare; Barcelona; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

An innovative software company in Barcelona is looking for a Professional Services Consultant to enhance business processes through IT solutions. The role requires managing projects, documenting business processes, and ensuring customer satisfaction while leading multiple implementations. Strong communication skills in Spanish and English are essential. The position offers flexibility and competitive compensation.

Servicios

Flexibility in working hours

Performance-oriented salary package

Team events and collaboration opportunities

Formación

• Several years of practical work experience as an IT consultant.
• Demonstrated ability to manage multiple IT projects.
• Excellent Spanish and English communication skills.

Responsabilidades

• Lead projects from start to finish focusing on client objectives.
• Conduct discovery workshops to analyze client's business processes.
• Document processes and translate them into requirements for solutions.

Conocimientos

Project management

Customer service

Communication

IT consulting

Business process analysis

Educación

Degree in (business) informatics

Descripción del empleo

Why should you join

DocuWare stands for globally distributed international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case we are happy to welcome you to the team.

Your Responsibilities

Join our dynamic team in Spain as a Professional Services Consultant (m / f / d) and become a key player in our mission to revolutionize business processes across the region! Leverage your expertise to lead projects from start to finish. By designing solutions that perfectly align with client objectives you'll be playing a direct role in their success! Help us shape the future of document management and workflow automation in Spain!

Key Responsibilities

• You will be the driving force behind the delivery of our projects ensuring they are delivered on time within budget and to the highest standards!
• As a customer-facing role you will be responsible for managing customer expectations with a strong focus on customer satisfaction.
• You conduct discovery workshops to gain a deep understanding of the clients business processes.
• You document the clients business processes and translate them into requirements for the DocuWare solution.
• Furthermore you configure and implement the DocuWare solution ensuring it meets the clients needs and expectations.
• You maintain a strong focus on customer satisfaction. Proactively addressing any issues or concerns is also part of your responsibilities.You guide and lead the client to maximize the benefits of digitizing their processes with DocuWare.
• You effectively oversee project timelines deliverables and budgets to ensure the successful implementation of multiple projects simultaneously.

What you need to succeed

• You have successfully completed a degree (preferably in (business) informatics) or comparable training with relevant knowledge in the IT sector.
• You have already gained several years of practical work experience as a (IT) consultant or in the implementation of (IT) projects.
• You have strong project management skills and a demonstrated ability to manage multiple projects simultaneously.
• You are characterized by excellent communication- interpersonal- and facilitation skills.
• In addition to that you have the ability to conduct thorough discovery workshops and create accurate process documentation.
• You are experienced in in pre-sales and post-sales support.
• You are customer-focused and driven by a passion for improving business processes through innovative solutions.
• You have excellent Spanish and English communication skills.

What we can offer

There are many great reasons to join DocuWare - our company culture is only one of them.

As part of the DocuWare team you will benefit from many advantages:

• Globally distributed international teams : You will find our teams working in Germering New York Sofia or other worldwide locations.
• Flexible work location and hours : You work from home in Spain and you have the flexibility to arrange your own working hours.
• Great team : We want to build the best team and the best processes in the world. If this is appealing we are the right place for you.
• Sustainability and social commitment : DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
• Team spirit : Regular employee and team events (virtual or on‑site) ensure excellent collaboration with colleagues around the world.
• Wide scope for responsibility and creativity flat hierarchies short decision‑making channels.
• Performance‑oriented salary package with attractive commission model.
• A stable job with a well established and growing company.

For better insights check us out on Instagram!

Your hiring partner

Anja Krieling

Recruiting Specialist & Employer Branding

Required Experience

Contract

Key Skills

• Close Protection
• Credit Control
• Customer Service
• Government
• Analytics

Employment Type

Full-Time

Experience

years

Vacancy

1