Polish-Speaking Customer Expert Remote from Greece

EU Best Jobs; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A reputable recruitment agency is seeking a Customer Service Representative fluent in Polish and English to deliver exceptional service. Responsibilities include managing customer interactions, troubleshooting issues, and collaborating with teams. Applicants should have a background in premium customer service, strong interpersonal skills, and good computer literacy. The role offers competitive salary, relocation support to Greece, healthcare benefits, and professional development opportunities.

Servicios

Competitive monthly salary

Health care benefits

Professional growth & development opportunities

Free online Greek language courses

State-of-the-art premises

Formación

• Excellent Polish language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

Conocimientos

Polish language skills

English communication skills

Customer service experience

Interpersonal skills

Computer literacy

Familiarity with CRM systems

Educación

Bachelor's degree

Descripción del empleo

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Polish language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelors degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills

• Hr Executive Recruitment
• Internship
• AIX
• Fleet
• Information Technology Sales

Employment Type : Full Time

Experience : years

Vacancy : 1