Payroll Analyst - German speaker

American Express; Madrid; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

American Express is seeking an EMEA Payroll Coordinator to ensure flawless payroll processes and provide high-level service. The role includes managing payroll preparation, compliance with regulations, and supporting audits. Ideal candidates will possess strong HR and payroll knowledge, along with problem-solving and language skills in English and German.

Servicios

Comprehensive medical, dental, and vision insurance

Flexible working model

Generous paid parental leave policies

Free access to wellness centers

Career development and training opportunities

Formación

• Over 3 years of experience in HR administration or payroll is highly preferred.
• Knowledge of payroll, time, tax processes, and policies.
• Excellent oral and written communication skills in English and fluency in German.

Responsabilidades

• Manage preparation of monthly payroll and ensure compliance with local regulations.
• Prepare monthly payroll metrics and respond to colleague requests.
• Support and collaborate during internal and external audits.

Conocimientos

Attention to detail

Problem-solving

Relationship management

Customer service orientation

Descripción del empleo

We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Support for financial wellbeing and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact. Every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and our powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity and in an environment where everyone is seen, heard, and feels like they belong.

Join Team Amex, and let's lead the way together.

How will you make an impact in this role?

In this role, the EMEA Payroll Coordinator will report to the EMEA Payroll Manager and be part of the Colleague Servicing Team (CS). The role is responsible for ensuring that payroll processes are executed flawlessly and to deliver the highest level of service to our colleagues. The candidate should demonstrate the ability to drive innovation, productivity, and process improvements, as well as support external perspectives and enterprise thinking. As the CS team evolves, responsibilities may change; therefore, candidates must exhibit flexibility, adaptability to change, and comfort with ambiguity.

The responsibilities include, but are not limited to:

• Manage preparation of monthly payroll and ensure compliance with local regulations (with support from payroll providers)
• Maintain team email inboxes by researching and responding to colleague requests
• Prepare monthly metrics for International Payroll Teams, ensuring accuracy and timeliness
• Plan, organize, and manage multiple priorities
• Communicate with authorities and third-party partners
• Demonstrate urgency by following through on issues identified via process analysis and escalations
• Provide analytical support for all team processes, including year-end tasks
• Create and maintain a customer service environment to support and assist with inquiries, adding value
• Support and collaborate as a subject matter expert during internal and external audits
• Support and collaborate as a subject matter expert during projects, such as automation initiatives
• Develop quality assurance processes with team members
• Drive and support efforts to create the best service and experience for colleagues

Minimum Qualifications:

• Over 23 years of experience in HR administration, payroll, or finance is highly preferred
• Knowledge of payroll, time, tax, business processes, reporting, policies, and procedures
• Strong attention to detail
• Strong problem-solving and troubleshooting skills
• Strong relationship management skills to collaborate, influence, and manage conflicts
• Excellent oral and written communication skills in English
• Strong listening skills and customer service orientation
• Fluent in spoken and written German

Preferred Qualifications:

• Proficiency in Swedish communication skills
• Swedish National ID

Required Experience:

Key Skills: Anti Money Laundering, Accounts Handling, Account Development, Account Management, Customer Support, Corporate Marketing

Employment Type: Full-Time

Department / Functional Area: Finance

Experience: Years

Vacancy: 1