Parli Italiano- Work in Sales for Salt in Lisbon Accommodation Available

FH Collective Academy; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading telecommunications company is seeking an Italian-speaking customer support agent for its Salt telecom project in Madrid. The role involves assisting customers with subscriptions and device issues while identifying upsell opportunities. Candidates must possess at least 1 year of sales experience and strong communication skills. The position offers a stable salary package with additional benefits including meal allowance and health insurance.

Servicios

Meal Allowance

Health Insurance

Paid Training

Formación

• Fluent in Italian (written & spoken).
• Minimum 1 year of sales experience in relevant fields.
• Strong communication and problem-solving skills.

Responsabilidades

• Provide inbound phone assistance to private customers.
• Support with device issues, subscriptions, billing, and contract updates.
• Identify upsell opportunities using a consultative sales approach.
• Ensure a positive customer experience through communication and empathy.

Conocimientos

Fluent Italian

Sales experience

Communication skills

Problem-solving skills

Descripción del empleo

Join the Salt telecom project and support customers of one of Switzerlands leading telecommunications brands. If youre an Italian speaker with at least 1 year of sales experience, this role offers a stable opportunity with strong benefits and a clear career path.

Salary Package (Monthly Total Gross)

• With Accommodation: 1050

• Without Accommodation: 1251

(Accommodation option: Fully equipped shared apartment with utilities included. Available only to candidates relocating from 100 km+ away.)

Benefits

• Meal Allowance: 7 per working day (meal card, tax-free).

• Health Insurance: From day one of the employment contract.

• Training: 15 working days of paid training (compensated upon successful completion).

What You Will Do

• Provide inbound phone assistance to private customers

• Support with device issues, subscriptions, billing, contract updates

• Identify upsell opportunities using a consultative sales approach

• Ensure a positive customer experience through clear communication and empathy

Requirements

• Fluent Italian (written & spoken)

• Minimum 1 year of sales experience (telecom, retail, customer-facing sales, telesales, etc.)

• Strong communication & problem-solving skills

• Ability to work on-site in Lisbon

• EU passport, Residence Card, Manifestação de Interesse, or eligible visa

Location & Schedule

• On-site position in Lisbon

• Rotative shifts between 06:0022:00, MondaySunday

• 40h/week (8h/day + 1h break)