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Onsite Desktop Engineer & IT Asset Specialist

Cognizant

San Carlos de la Rápita

Presencial

EUR 30.000 - 45.000

Jornada completa

Hace 11 días

Genera un currículum adaptado en cuestión de minutos

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Descripción de la vacante

A leading IT services company in Spain is looking for a Desktop Engineer/Systems Engineer to provide technical support and ensure seamless operation of desktop systems. The ideal candidate should excel in problem-solving and communication, and have hands-on experience with Windows and Google Chrome OS. This role involves managing asset operations, troubleshooting issues, and tracking inventory. Join our innovative team to help organizations become more agile and successful.

Responsabilidades

  • Manage lifecycle Owning SLA, KPI and drive IT Asset Operations.
  • Install, configure, and troubleshoot laptops.
  • Conduct on-floor support to resolve reported issues.
  • Plan and execute Asset verification and investigate discrepancies.

Conocimientos

Excellent written and verbal communication skills
Hands-on experience with Windows and Google Chrome OS
Organizational skills and knowledge of Stock Tracking methods
Expertise in ITIL Incident, Change and Service Request Management
Proven work experience as a Support Engineer or similar role
Experience with office automation products and computer peripherals
Excellent problem-solving and multitasking skills
Customer-oriented attitude
Knowledge of defined SLA’s
Experience in Asset Management
Descripción del empleo
A leading IT services company in Spain is looking for a Desktop Engineer/Systems Engineer to provide technical support and ensure seamless operation of desktop systems. The ideal candidate should excel in problem-solving and communication, and have hands-on experience with Windows and Google Chrome OS. This role involves managing asset operations, troubleshooting issues, and tracking inventory. Join our innovative team to help organizations become more agile and successful.
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