Onboarding Account Manager German Market

Nordicrecruiters; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global company is seeking an Onboarding Account Manager for the German market in Barcelona. You will ensure a successful onboarding journey for new clients, tailoring solutions and providing training to ensure their success. The ideal candidate is fluent in German and English, with experience in account management. This role offers competitive salary, performance incentives, and opportunities for professional growth. Experience the vibrant lifestyle of Barcelona while advancing your career.

Servicios

Competitive salary with performance-based incentives

Hybrid work environment

Full training and ongoing professional development

Supportive workplace culture

Formación

• Previous experience in account management or client-facing roles.
• Ability to deliver engaging presentations and training sessions.
• Proactive and solutions-oriented in approach.

Responsabilidades

• Manage onboarding process for new German-speaking clients.
• Conduct product walkthroughs and training sessions.
• Proactively identify challenges and tailor solutions for clients.

Conocimientos

Native or fluent German

Strong English skills

Excellent communication skills

Relationship-building skills

Strong organizational skills

Customer-focused mindset

Descripción del empleo

Location: Barcelona, Spain

Are you passionate about helping clients succeed and delivering an exceptional customer experience? Do you enjoy building strong relationships and guiding customers through new solutions? This is an exciting opportunity to join a global company in Barcelona, combining professional growth with the vibrant lifestyle of one of Europes most dynamic cities.

About the Role

As an Onboarding Account Manager for the German market, you will be the primary point of contact for new clients, ensuring a smooth and successful onboarding journey. You will guide clients through setup, provide training, and ensure they fully understand how to leverage the platform to achieve their goals. Your work will directly impact client satisfaction, retention, and long-term success.

Key Responsibilities

• Manage the onboarding process for new German-speaking clients
• Conduct product walkthroughs, training sessions, and account setup
• Understand client goals and tailor solutions to meet their needs
• Proactively identify and resolve potential challenges during onboarding
• Provide guidance on product features, updates, and best practices
• Collaborate closely with Sales, Customer Support, and Product teams
• Monitor onboarding metrics and ensure clients transition successfully to ongoing account management

Requirements

• Native or fluent German, with strong English skills
• Previous experience in account management, onboarding, or client-facing roles
• Excellent communication and relationship-building skills
• Ability to deliver engaging presentations and training sessions
• Strong organizational skills and ability to manage multiple clients simultaneously
• Proactive, solutions-oriented, and customer-focused mindset

Whats Offered

• Competitive salary with performance-based incentives
• Full training and ongoing professional development
• Hybrid work environment in a multicultural team
• Opportunities for career growth into senior account management or client success roles
• Supportive workplace culture where your contributions are valued

Why Barcelona?

Barcelona combines professional opportunity with an unbeatable quality of life. Enjoy Mediterranean beaches, world-class cuisine, a rich cultural scene, and a vibrant expat community. With excellent weather year-round, dynamic business hubs, and endless leisure options, Barcelona is the ideal city to advance your career while enjoying a balanced lifestyle.

If you speak German, love helping clients succeed, and want to grow professionally while living in one of Europes most exciting cities, this Onboarding Account Manager position in Barcelona is an outstanding opportunity.