O&M Manager Spain (Madrid)

Sungrow Europe; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A green tech company is seeking an Operations & Maintenance (O&M) Manager in Madrid to oversee its O&M business across Southern Europe. This role entails managing the O&M contracts in compliance with SLAs and leading a team while ensuring customer interface during the warranty phase. Candidates must have a technical degree, fluency in English and Spanish, and significant experience in O&M portfolio management. The position offers bonuses and opportunities for technical training in Germany and China.

Servicios

Bonus payments

Multinational team

Technical training in Germany

Visits to R&D facility in China

Formación

• Proven experience in managing large and complex O&M portfolios and contracts.
• Strong communication and negotiation skills with customers and service partners.
• Fluent in English and Spanish; Italian and Portuguese are a plus.

Responsabilidades

• Lead execution of O&M contracts ensuring SLA compliance.
• Act as main customer interface during warranty phase.
• Perform advanced contract analysis to identify risks and obligations.
• Manage and develop the O&M team and Service Partners.

Conocimientos

Leadership

Contract analysis

Data analysis

Communication skills

Problem-solving

Multicultural adaptability

Negotiation

Technical knowledge in PV and ESS

Educación

Degree in Electrical Engineering

Degree in Industrial Engineering or related field

Herramientas

Microsoft Office

SCADA systems

Descripción del empleo

Your mission

Hey there and welcome to your new Opportunity with us.

As an Operations & Maintenance (O&M) Manager for Southern Europe you will hold a strategic and operational role with full accountability for the execution performance and profitability of Sungrows O&M business across Spain, Italy and Portugal covering both PV and Energy Storage Systems (ESS) assets.

You will ensure excellence in service delivery during the warranty phase and under SLA / LTSA contracts acting as the main technical contractual and operational interface with customers. This role requires a strong technical background in both PV and ESS advanced contract and data analysis capabilities and leadership skills to manage internal teams and service partners in a fast-growing and demanding environment.

The position is based in Madrid with frequent travel across the region.

Tasks

• Lead the execution of O&M contracts across Spain, Italy and Portugal ensuring compliance with SLAs, KPIs, costs and service levels.
• Act as the main customer interface during the warranty phase and under SLA / LTSA contracts covering technical contractual warranty and corrective service matters.
• Perform advanced contract analysis to identify risks, obligations and improvement opportunities providing active support during LTSA negotiation phases.
• Demonstrate the technical capability to develop and validate RCAs as well as to interpret SCADA data and equipment logs delivering conclusive analyses to support operational and warranty-related decisions.
• Lead the negotiation with Service Partners ensuring quality of service, cost control and alignment with business objectives.
• Execute data analysis from an asset management perspective including safety stock management, spare parts optimization and resource efficiency.
• Manage and develop the O&M team and Service Partners ensuring quality, safety and performance.
• Coordinate with internal departments (Projects, Sales, Engineering, HQ) to ensure a proper handover and ongoing technical support.
• Ensure the profitability of the O&M business in the region controlling costs, deviations, contractual risks and enabling sustainable growth.
• Drive continuous improvement of processes, reporting and fleet reliability.

Your profile

• Degree in Electrical Engineering, Industrial Engineering or a related technical field.
• Strong technical background in PV and ESS (BESS).
• Proven experience in managing large and complex O&M portfolios and contracts.
• Advanced capability in contract analysis including warranties, SLAs, penalties and liabilities.
• Demonstrated ability to develop and validate RCAs and to analyze SCADA data and equipment logs.
• Strong communication and negotiation skills with customers and service partners.
• Proven leadership experience managing technical teams and external partners.
• Analytical, structured and business‑ and profitability‑oriented mindset.
• Fluent English and Spanish are mandatory. Italian and Portuguese are a plus.
• Proficient in Microsoft Office tools (Excel, Outlook, PowerPoint, Word). Data analysis skills are a strong plus.
• Ability to operate in a multicultural matrix organization with frequent interaction with HQ.
• Based in Madrid with availability for approximately 30% travel across Spain, Italy and Portugal.

Why us

• Bonus payments: Smart KPIs with a nice Bonus at the end of the year.
• Multinational team with European and transeuropean exchange.
• Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations, including transformer and switch gear and storage solutions.
• Technical and commercial training in our headquarter in Germany and visits to the big R&D facility in China.

About us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen: Clean Power for All !

With 870 GW of clean power presently installed worldwide we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility‑scale, commercial & industrial and residential applications as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!

Employment Type: Full‑Time

Vacancy: 1