Norwegian-Speaking Customer Expert Remote from Greece

EU Best Jobs; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer service company in Madrid is looking for a customer service representative fluent in Norwegian. Responsibilities include delivering exceptional service, troubleshooting issues, and managing customer feedback. Ideal candidates have previous experience in a premium brand and strong interpersonal skills. This full-time role offers competitive monthly salary, health benefits, and relocation support to Greece, along with professional growth opportunities and extensive training.

Servicios

Complete relocation support

Competitive salary

Health care benefits

Full training

Professional development opportunities

Formación

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.
• Familiarity with customer service roles.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Collect and analyze customer feedback.
• Escalate cases when necessary.
• Show empathy and professionalism in every interaction.

Conocimientos

Excellent Norwegian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Educación

Bachelor's degree preferred

Herramientas

CRM systems

Descripción del empleo

What you will do

Deliver exceptional customer service.

Perform troubleshooting.

Call collect and analyze customer feedback.

Escalate cases when necessary and follow up to guarantee customer satisfaction.

Show empathy and professionalism in every interaction whether written or verbal.

Manage customers and support them with a premium experience.

Collaborate with internal teams to resolve cases quickly and efficiently.

Consistently meet performance targets and quality standards.

What you will bring

Excellent Norwegian language skills .

Very good English communication skills.

Previous experience in customer service ideally in a premium or luxury brand.

Strong interpersonal skills with the ability to handle sensitive cases.

Good computer literacy.

Familiarity with CRM systems is a plus.

Bachelors degree preferred.

What we offer

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)

Competitive monthly salary (14 salaries per year)

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills

Hr Executive Recruitment,Internship,AIX,Fleet,Information Technology Sales

Employment Type : Full Time

Experience : years

Vacancy : 1