Maritime IT Field Service Technician - Spain / Gibraltar

Global Satcoms; España; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Global Satcoms is seeking a Maritime IT Field Service Technician to conduct installations and provide support for maritime connectivity solutions. The ideal candidate will have strong experience in maritime IT support, particularly with VSAT systems and TCP/IP networking. This role offers flexibility with potential remote work capabilities, ensuring critical maritime connections for clients worldwide.

Formación

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred).
• Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus.

Responsabilidades

• Conduct field installations, upgrades, and commissioning of VSAT systems.
• Perform IT systems integration including onboard LAN / WAN setup.
• Provide hands-on technical support for onboard IT systems.

Conocimientos

TCP/IP networking

VLANs

VPNs

cybersecurity best practices

Customer service

Descripción del empleo

Maritime IT Field Service Technician - Spain / Gibraltar

Join to apply for the Maritime IT Field Service Technician role at Global Satcoms.

Responsibilities

• Conduct field installations, upgrades, and commissioning of VSAT systems (C / Ku / Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus).
• Perform IT systems integration including onboard LAN / WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks.
• Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment.
• Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues.
• Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards.
• Ensure all safety protocols and client-specific requirements are followed during onboard interventions.
• Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions.
• Provide customer training and onboard support during handover when necessary.

Requirements

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred).
• Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices.
• Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment.
• Ability to read technical diagrams and interpret system schematics.
• Strong communication, documentation, and customer service skills.
• Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus.
• Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally on short notice.

Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experienced Maritime IT Field Technician looking for a flexible, remote opportunity, we'd love to hear from you!

Apply now via LinkedIn or through our company website.