Laundry Supervisor

Mandarin Oriental Hotel Group Limited; Palma; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A luxury hotel group in Mallorca seeks a Laundry Supervisor to oversee laundry operations, manage a team, and ensure quality control and adherence to hygiene and safety protocols. The ideal candidate will have supervisory experience in laundry operations, preferably in a luxury hotel, and possess strong knowledge of laundry processes and equipment. The role requires basic Spanish and preferably English communication skills, along with a professional appearance adhering to grooming standards.

Servicios

Learning and development programs

Complimentary stays as part of MOstay program

Health benefits and wellness programs

Formación

• Experience in a supervisory role preferred in a 5-star luxury hotel.
• Knowledge of laundry processes and equipment operation required.
• Basic Spanish communication skills; English is preferred.

Responsabilidades

• Oversee washing, dry cleaning, and pressing of guest laundry.
• Manage laundry team for efficient operations and quality control.
• Ensure compliance with hygiene and safety protocols.

Conocimientos

Strong knowledge of laundry processes

Equipment operation

Stain removal

Quality control at luxury hotel standards

Basic communication skills in Spanish

Knowledge of English

Educación

Previous experience in a supervisory role within laundry operations

Descripción del empleo

Mandarin Oriental Punta Negra, Mallorcaislooking for aLaundrySupervisorto join ourLaundryTeam.

Are you a master of craft?Do you thrive in a team that succeeds together,demonstratingintegrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residenceslocatedin prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilstrepresentingthe verycutting-edgeof luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental PuntaNegra pulses with the vibrant spirit ofMallorca.Here,subtleand emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly.Celebrate the essence ofMallorcathrough bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at Mandarin Oriental Punta Negra, Mallorca,astheLaundrySupervisor,you willbe responsible foroverseeing the washing, dry cleaning, and pressing of guest laundry according to hotel standards. You will manage the laundry team to ensure efficient operations,maintainquality control, and uphold hygiene and safety protocols.

AsLaundrySupervisor, you willberesponsibleforthe following duties:

• Oversee the dry cleaning and pressing of guest laundry according to hotel standards.
• Inspect linens and guest laundry for stains ordamages, ensuringappropriate stainremoval techniques are applied.
• Supervise the operation and maintenance of laundry machines, promptly reporting any malfunctions to management.
• Ensure compliance with hygiene, safety, and environmental regulations,maintaininga clean and secure work environment.
• Maintain cleanliness and organization of the laundry area, ensuring adherence to hygiene standards.
• Manage uniform distribution and collection, ensuring staff uniforms are properlymaintained; report any quality issues to management.
• Enforce safety procedures when handling chemicals andoperatingmachinery, minimizing risks.
• Monitor the responsible use of cleaning supplies, promoting sustainability and cost-control measures.
• Lead and coordinate the laundry team, providing training, guidance, and motivation.
• Perform any other reasonable duties as assigned by the Laundry Manager or Executive Housekeeper.

AsLaundrySupervisor, weexpectfrom you:

Experience and education

• Previousexperience in a supervisory role within laundry operations is preferred, ideally in a 5-star luxury hotel.

Technical Skills

• Strong knowledge of laundry processes, equipment operation, stain removal, and quality control at luxury hotel standards.
• Willingness and flexibility to work in shifts (day, afternoon, and night).
• Basic communication skills in Spanish. Knowledge of English is preferred.
• Professional appearance, adhering to hotel grooming standards.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do,it’simportant to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. TheMOstayprogramme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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