Junior IT Systems Support Technician

Skydance Media; Madrid; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading media company based in Madrid is looking for a Junior Systems Support Technician. In this role, you will manage Windows and Linux operating systems, assist with customer requests, and maintain the integrity of various networks. You are expected to have at least 2 years of experience in IT, along with knowledge of ticketing systems and various software products. The position offers a hybrid work model and aims to foster a creative and collaborative environment.

Formación

• At least 2 years of professional experience in IT departments.
• Experience with logging tools and ticketing management.
• Experience in design, installation, diagnosis, and maintenance of networks.
• Knowledge in the integration of new applications and hardware.
• Knowledge in different operating systems: Linux & Windows.

Responsabilidades

• Manage Windows & Linux OS.
• Perform installation, support, and maintenance of servers and networks.
• Solve, manage, and document customer’s queries and requests.
• Automate processes using scripting languages.
• Monitor and update inventory of hardware and software.

Conocimientos

Knowledge of Office365

Knowledge of Adobe products

Knowledge of Autodesk products

Knowledge of scripting (Power Shell, Python)

Experience with Autodesk products

Experience in IT departments

Experience in network maintenance

Scripting skills (Power Shell, Python)

Medium-High English level

Educación

Artistic and/or Technical qualifications

Herramientas

Windows OS

Linux OS

Ticketing management tools

Descripción del empleo

A leading media company based in Madrid is looking for a Junior Systems Support Technician. In this role, you will manage Windows and Linux operating systems, assist with customer requests, and maintain the integrity of various networks. You are expected to have at least 2 years of experience in IT, along with knowledge of ticketing systems and various software products. The position offers a hybrid work model and aims to foster a creative and collaborative environment.