Head of Sport CRM

Medier; Valencia; Presencial; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

A marketing agency in Spain is seeking a Head of Sport CRM to lead and scale CRM strategy across multiple sports projects. The ideal candidate will have over 3 years of experience in a leadership role, particularly within the sports industry. Responsibilities include managing a high-performing team, optimizing customer engagement, and collaborating with various departments to align CRM initiatives with business goals. Strong leadership and strategic thinking skills are essential for this position.

Formación

• 3+ years of experience in a Head/Lead-level CRM or similar leadership role.
• Proven experience in the Sports industry or sports-related digital products.
• Strong leadership and people management skills.

Responsabilidades

• Lead and oversee CRM strategy across 50+ sports-related projects.
• Manage, mentor, and scale a high-performing CRM team.
• Define and implement CRM best practices to drive customer engagement.

Conocimientos

Leadership

CRM strategy

Customer engagement

Descripción del empleo

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

The Head of Sport CRM is responsible for leading and scaling CRM strategy across 50+ sports projects. This role oversees a cross‑functional team, drives customer engagement and retention initiatives, and ensures best‑in‑class CRM performance across all sports verticals. The position requires strong leadership, strategic thinking, and close collaboration with product, marketing, and analytics teams to support business growth.

Responsibilities

• Lead and oversee CRM strategy across 50+ sports‑related projects.
• Manage, mentor, and scale a high‑performing CRM team.
• Define and implement CRM best practices to drive customer engagement, retention, and lifetime value.
• Collaborate closely with Marketing, Product, Analytics, and Technology teams to align CRM initiatives with business goals.
• Monitor CRM performance, set KPIs, and ensure continuous optimization across all sports verticals.

Requirements

• 3+ years of experience in a Head / Lead-level CRM or similar leadership role.
• Proven experience in the Sports industry or sports‑related digital products.
• Strong leadership and people management skills.
• Strategic mindset with hands‑on experience in CRM platforms and lifecycle marketing.
• Ability to manage multiple projects simultaneously in a fast‑paced environment.

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