Head of Account Management – (Hybrid)

eDreams ODIGEO; España; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading travel subscription platform in Barcelona is seeking a Head of Account Management to oversee hotel partnerships. The role involves developing strategic relationships, managing a dedicated team, and driving business growth. Candidates should have 7+ years in account management or sales leadership, excellent negotiation skills, and full English proficiency. Benefits include a competitive salary, flexible working options, and opportunities for career development.

Servicios

Competitive salary

Flexible benefits

Performance-based bonuses

Relocation support

Continuous learning opportunities

Formación

• Proven leadership and strategic planning skills.
• Ability to evaluate team performance and develop action plans.
• Full English proficiency; additional European language desired.

Responsabilidades

• Develop account management strategies to maintain relationships with key hotel partners.
• Monitor performance by region and analyze trends for improvement.
• Lead and mentor the account management team.

Conocimientos

Account management

Sales leadership

Strong negotiation skills

Analytical mindset

Communication skills

Educación

7+ years of experience in account management or sales leadership

Herramientas

CRM software

Descripción del empleo

Overview

As you contemplate your future you might be asking yourself whats the next step? Start your journey with us. Were seeking an experienced Head of Account Management to join our Accommodation team in Barcelona to oversee the strategic direction and management of the account management team ensuring the retention and growth of key hotel accounts to achieve our main metrics.

If youre ready to soar were ready to take you there.

Why eDreams ODIGEO

Join the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe

Millions of customers every year across 44 markets, 5 brands, 7M members in Prime

More than 100 million searches per day Up to 6 billion daily AI predictions

Over 1600 employees More than 60 different nationalities from all continents 99 permanent contracts 36 average age

Were the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe. We are a tech company revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership and Prime, the worlds first travel subscription program.

What you will do

The Roles, Key Responsibilities and Tasks

As an eDOer you will have clear objectives great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Head of Account Management in the Accommodation Team you will:

• Develop account management strategies to maintain strong relationships with key hotel partners and maximize business opportunities
• Monitor performance by region, analyze trends and identify areas for improvement or expansion
• Define and track performance metrics to ensure team accountability and continuous improvement
• Lead and mentor a team of Area Market Managers, Market Managers and Market Specialists ensuring a high level of engagement
• Ensure continuous training and development for the team and drive commercial excellence
• Provide guidance to the team on account plans, negotiations and actively participate in partner interactions
• Collaborate with internal teams including Sales, Marketing, Operations, Finance, Tax and Legal to ensure a smooth and consistent approach to hotel partners
• Work with Business Development and Product teams to propose and prioritize initiatives aligning account strategies with business objectives and hotel needs
• Prepare regular reports and presentations for senior management on quarterly roadmaps, account activities, forecasts and results
• Represent Odigeo Connect in major hotel and tourism fairs meeting with key hotel partners and prospects
• Monitor the market, conduct the required research on competition and industry trends, gather insights from the teams on hotel feedback

What you need to succeed

Good to have

Bring your unique perspective, speak up and offer disruptive solutions. Youll have the opportunity to learn and grow while making a real impact on our team. Heres what you need to succeed:

Proven experience in account management or sales leadership roles in the hotel industry; strong leadership and strategic planning skills: at least 7 years of experience managing teams; able to evaluate how team members perform and develop action plans to meet objectives; strong negotiation skills and a track record of developing trusted relationships with key hotel partners; excellent communication and interpersonal skills with the ability to build rapport with partners and internal teams; analytical mindset and proficiency in CRM software and sales reporting; ability to work under pressure and manage priorities; full English proficiency, additional European language desired.

Whats in it for you?

The best talent deserves the best benefits

At eDO we want you to be a part of our success story and great culture. Heres what we offer :

• A rewarding compensation package, Prime Plus membership, competitive salary and benefits package including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and even better keeping it for free after 3 years
• Continuous learning to fuel your growth and explore new horizons: Coursera access, soft skills workshops, tech training, leadership development and more
• Plus enjoy a great onboarding program
• Grow opportunities to empower your career and unleash your potential
• Personalised career paths and the eVOLVE Program will help you discover, grow and thrive
• Internal mobility opportunities to pursue horizontal career changes and promotions
• Your Wellbeing is our priority — Freedom and Flexibility, hybrid/home-office model focused on outcome, not time-in-seat
• Work-life balance with afterwork events, sports and music communities, dress code-free offices, free fruit and beverages
• An Agile mindset environment with recognition at our core

Wanna take a peek into what its like to work at eDO? Follow us on and discover more about life at eDO

If you are ready for a career opportunity with unmatched benefits, continuous learning and a supportive work-life balance, look no further. Take your career to new destinations by applying now and help our diverse, inclusive and passionate team shape the future of travel.

now

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. If youre excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless.