Head Front Office - Luxury Resort Guest Experience

The Ritz-Carlton; Tenerife; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A luxury resort in Tenerife is looking for a Front Office Manager. This role involves leading daily operations, ensuring exceptional guest experiences, and managing a skilled team. Candidates should possess strong leadership skills and fluency in English and Spanish, with prior experience in luxury hotels. The position offers competitive benefits and opportunities for growth within a prestigious company. Join us to create unforgettable memories for our guests.

Servicios

Competitive salary above market standards

20% discount on F&B across Marriott hotels

Complimentary stay at the resort after one year

Formación

• Proven experience as Front Office Manager or Assistant in luxury hotels.
• Ability to make sound decisions under pressure.
• Fluency in English and Spanish; additional languages are a strong asset.

Responsabilidades

• Lead daily Front Office operations including Reception and Guest Relations.
• Ensure a flawless and memorable guest journey.
• Coach and develop Front Office teams to foster a culture of excellence.

Conocimientos

Leadership skills

Communication skills

Attention to detail

Fluency in Spanish

People management

Herramientas

PMS systems knowledge

Descripción del empleo

A luxury resort in Tenerife is looking for a Front Office Manager. This role involves leading daily operations, ensuring exceptional guest experiences, and managing a skilled team. Candidates should possess strong leadership skills and fluency in English and Spanish, with prior experience in luxury hotels. The position offers competitive benefits and opportunities for growth within a prestigious company. Join us to create unforgettable memories for our guests.