Global Multilingual Support Specialist (Remote)

SupportYourApp; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading Support-as-a-Service company located in Málaga, Spain is looking for a proactive Support Specialist to deliver outstanding customer service via emails and calls. You must have excellent English and German skills, experience in customer support, and strong analytical abilities. Enjoy a fixed schedule with the opportunity to work fully remotely in an inclusive environment. The company values trust and personal development, ensuring a great culture for its employees.

Servicios

Fixed schedule: Monday–Friday, 9 AM – 6 PM CET

Opportunity to work fully remotely

Inclusive international environment

Rewards for referring friends

Balance between workload and personal time

Formación

• C1 proficiency in both spoken and written English and German.
• Experience handling customer inquiries effectively.
• Ability to think analytically and conduct research.

Responsabilidades

• Deliver outstanding customer support via emails and calls.
• Manage partner requests and account services.
• Maintain case documentation and ensure efficient resolution.

Conocimientos

Excellent English and German skills

Experience in customer support

Strong analytical thinking

Proactive attitude

Descripción del empleo

A leading Support-as-a-Service company located in Málaga, Spain is looking for a proactive Support Specialist to deliver outstanding customer service via emails and calls. You must have excellent English and German skills, experience in customer support, and strong analytical abilities. Enjoy a fixed schedule with the opportunity to work fully remotely in an inclusive environment. The company values trust and personal development, ensuring a great culture for its employees.