German Technical Support Specialist - Relocation Offered

Cross Border Talents; Málaga; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technical support firm is looking for a Technical Customer Support Specialist in Malaga. You will assist clients with technical inquiries via various channels, providing tailored solutions and exceptional service. The ideal candidate must be proficient in German (C2 level) and have at least one year of customer support experience. This position offers a collaborative team environment and competitive salary with benefits.

Servicios

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team Environment

Onsite Work

Formación

• At least one year of experience in Technical Customer Support or a related role.
• EU citizenship or a Spanish residency card.
• Desire to learn and advance in the field.

Responsabilidades

• Assist clients via phone, email, and chat, addressing technical inquiries.
• Diagnose and resolve technical issues, offering tailored solutions.
• Work closely with colleagues for fast issue resolution.
• Maintain up-to-date customer records and service logs.
• Provide high-quality interactions that build trust.

Conocimientos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership abilities

Communication abilities

Descripción del empleo

A leading technical support firm is looking for a Technical Customer Support Specialist in Malaga. You will assist clients with technical inquiries via various channels, providing tailored solutions and exceptional service. The ideal candidate must be proficient in German (C2 level) and have at least one year of customer support experience. This position offers a collaborative team environment and competitive salary with benefits.