German-Speaking Remote Customer Support Agent

SIXT; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a German Speaking Customer Support Agent for a fully remote position. The role involves responding to customer inquiries, handling complaints, and collecting feedback. Ideal candidates will be fluent in German and have strong English skills, proven customer service experience, and effective communication abilities. This position offers a unique work-life balance, with a commitment to professional growth, team-building activities, and a dynamic international environment.

Servicios

Work-Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Fluent in German and very good in English.
• Proven customer service experience.
• Strong communication and problem-solving skills.
• Comfortable with Microsoft Office.

Responsabilidades

• Respond to customer inquiries by email and telephone.
• Handle complaints effectively.
• Collect feedback from customers and contribute suggestions for improvement.
• Willingness to work shifts, nights, and weekends.

Conocimientos

Fluent German

Very good English (B2 or higher)

Customer experience

Strong communication skills

Problem-solving

Technical proficiency with PC and Microsoft Office

Descripción del empleo

A leading mobility service provider is seeking a German Speaking Customer Support Agent for a fully remote position. The role involves responding to customer inquiries, handling complaints, and collecting feedback. Ideal candidates will be fluent in German and have strong English skills, proven customer service experience, and effective communication abilities. This position offers a unique work-life balance, with a commitment to professional growth, team-building activities, and a dynamic international environment.