German-Speaking Remote Customer Support Agent

SIXT; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a German Speaking Customer Support Agent for a fully remote position. You will respond to customer inquiries and handle complaints, ensuring excellent service. The ideal candidate has fluent German and good English skills, alongside strong communication and problem-solving abilities. This role offers a flexible work-life balance and various employee benefits, including discounts on services and opportunities for professional growth.

Servicios

Work-Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Fluent German and very good English skills are essential.
• Experience in customer service with a focus on excellence.
• Strong communication skills and empathy required.

Responsabilidades

• Respond to customer enquiries via email and telephone.
• Handle customer complaints and feedback.
• Work shifts, including nights and weekends.

Conocimientos

Fluent German

Very good English (B2 or higher)

Customer experience

Strong communication skills

Problem-solving ability

Technical proficiency with Microsoft Office

Descripción del empleo

A leading mobility service provider is seeking a German Speaking Customer Support Agent for a fully remote position. You will respond to customer inquiries and handle complaints, ensuring excellent service. The ideal candidate has fluent German and good English skills, alongside strong communication and problem-solving abilities. This role offers a flexible work-life balance and various employee benefits, including discounts on services and opportunities for professional growth.