German-Speaking Multilingual Customer Care - Hybrid

Brambles Limited; Madrid; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A global logistics company is seeking a Customer Care Flexible Specialist in Madrid. The role focuses on providing exceptional support to customers, requiring strong German language skills and prior experience in customer service. Ideal candidates will have outstanding communication abilities and be adept at managing urgent requests. The position offers a hybrid work model to help balance work and life commitments.

Formación

• 3-5 years of business experience.
• Strong customer focus with excellent communication skills.
• Experience handling urgent customer requests.

Responsabilidades

• Provide prompt and accurate responses to customer requests.
• Liaise with supply chain teams for order delivery.
• Handle customer complaints effectively.

Conocimientos

Great Customer Focus

Empathy

Strong organization and prioritization skills

Flexibility

Excellent customer service and relationship building skills

Excellent written and verbal communication skills

Good knowledge of MS Office

Detail oriented

Educación

University Degree

Herramientas

MS Office (Excel, Word, PowerPoint)

Descripción del empleo

A global logistics company is seeking a Customer Care Flexible Specialist in Madrid. The role focuses on providing exceptional support to customers, requiring strong German language skills and prior experience in customer service. Ideal candidates will have outstanding communication abilities and be adept at managing urgent requests. The position offers a hybrid work model to help balance work and life commitments.