German-Speaking Customer Support Specialist (Valencia)

careerxtra; Valencia; Presencial; EUR 28.000 - 35.000; Jornada completa

Descripción de la vacante

A leading customer service firm in Valencia is seeking a customer service representative fluent in German. The role involves communicating with customers through various channels, ensuring satisfaction, and fostering a positive experience. The ideal candidate will have strong communication skills and a proactive, customer-first mindset. The position offers a competitive salary, private health insurance, and a supportive team culture.

Servicios

Competitive base salary

Private health insurance

Free lunch

Spanish lessons

Weekly bootcamp sessions

Friday team drinks

Career development tools

Mentorship

Formación

• Professionally fluent in German (C1 level).
• Fluent in English (minimum B2 level).
• Previous experience in hospitality or customer-facing roles is a plus.

Responsabilidades

• Communicate with customers via phone, email, chat, and social media.
• Personalize every interaction with empathy and active listening.
• Guide customers to the right solutions and ensure satisfaction.

Conocimientos

Fluently German

Fluent in English

Excellent communication skills

Interpersonal skills

Tech-savvy

Team-oriented

Customer-first mindset

Herramientas

Google Suite

MS Office

CRM tools

Descripción del empleo

A leading customer service firm in Valencia is seeking a customer service representative fluent in German. The role involves communicating with customers through various channels, ensuring satisfaction, and fostering a positive experience. The ideal candidate will have strong communication skills and a proactive, customer-first mindset. The position offers a competitive salary, private health insurance, and a supportive team culture.