German-Speaking Customer Expert – Premium Support, Relocation

EU Best Jobs; Barcelona; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading recruitment company is seeking a Customer Service Specialist in Barcelona, Spain. The ideal candidate will have excellent German and strong English communication skills, with a background in premium service. Responsibilities include delivering exceptional support and managing customer feedback. This full-time position offers competitive salaries and relocation assistance to Greece, along with comprehensive training and various employee benefits.

Servicios

Competitive monthly salary

Health care benefits

Free online Greek language courses

State-of-the-art premises

Professional growth opportunities

Formación

• Previous experience in service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases and follow up for customer satisfaction.
• Show empathy and professionalism in interactions.
• Manage customers with a premium experience.
• Collaborate with internal teams to resolve cases.
• Consistently meet performance targets and quality standards.

Conocimientos

Excellent German language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Educación

Bachelor's degree preferred

Descripción del empleo

A leading recruitment company is seeking a Customer Service Specialist in Barcelona, Spain. The ideal candidate will have excellent German and strong English communication skills, with a background in premium service. Responsibilities include delivering exceptional support and managing customer feedback. This full-time position offers competitive salaries and relocation assistance to Greece, along with comprehensive training and various employee benefits.