German Customer support in Malaga, Spain

Multilingual Jobs Worldwide; Málaga; Presencial; EUR 21.000 - 25.000; Jornada completa

Descripción de la vacante

A leading staffing agency is seeking German speakers for a customer service role in Málaga, Spain. Your unique language skills will contribute to assisting travelers with reservations while enjoying a permanent contract, competitive salary, and relocation support. Ideal candidates should have strong communication skills and previous customer service experience. Embrace the sunny lifestyle of Málaga while building your career.

Servicios

Welcome bonus of €1,500

Paid training (on-site)

Package for relocators

Formación

• Previous customer service and/or sales experience is preferred.
• Ability to work in a dynamic, fast-paced environment.
• Willingness to work on-site in Málaga.

Responsabilidades

• Handle incoming calls and provide top-quality customer support in German.
• Assist customers with hotel reservations and inquiries.
• Ensure customer satisfaction and provide effective solutions.
• Utilize strong communication and sales skills to maximize bookings.
• Upgrade bookings from customers.

Conocimientos

Native German speaker

Fluent English skills

Strong communication skills

Interpersonal skills

Descripción del empleo

Description

Are you a German speaker looking for work in Málaga, Spain? Your language skills are unique! Join our hospitality customer service team in Málaga, where you’ll assist travelers with reservations while enjoying career growth and relocation support. With over 300 days of sunshine, a lively expat community, and low cost of living, Málaga offers the perfect setting to work and live.

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

Responsibilities

• Handle incoming calls and provide top-quality customer support in German
• Assist customers with hotel reservations and inquiries
• Ensure customer satisfaction and provide effective solutions
• Utilize strong communication and sales skills to maximize bookings
• Upgrade bookings from customers

About Málaga

Málaga combines the charm of Andalusian tradition with the convenience of modern urban life. Enjoy more than 300 sunny days each year, beautiful Mediterranean beaches, and a rich cultural heritage. With a welcoming international community, vibrant gastronomy, and affordable living, Málaga offers an unbeatable lifestyle for professionals looking to relocate.

Requirements

• Native German speaker + fluent English skills
• Previous customer service and/or sales experience is preferred
• Strong communication and interpersonal skills
• Ability to work in a dynamic, fast-paced environment
• Willingness to work on-site in Málaga

Offer

• Permanent contract (39 hours/week) after a 2-month probation period
• Competitive salary of €21,500 gross per year
• Welcome bonus of €1,500 gross
• Rotating shifts from Monday to Sunday 08:00-22:00, including alternate weekends
• Paid training (on-site)
• Package for relocators