German Customer Service Role in Tourism - Malaga

speakit; Málaga; Presencial; EUR 18.000 - 22.000; Jornada completa

Descripción de la vacante

A leading tourism company in Malaga is looking for a German Speaking Customer Service Agent. You will assist customers with reservations, provide information, and solve issues. Candidates should be bilingual in German and English, with experience in customer service preferred. The role offers a competitive salary of €21,500 gross per year and a permanent contract.

Servicios

Competitive annual salary

Permanent contract

On-site training

Relocation package

Formación

• Bilingual in German and English is a must.
• Experience in customer service or accommodations is valuable.
• Must have valid work documents (NIE, Social Security Number).

Responsabilidades

• Assist German-speaking customers through various channels.
• Help customers with reservations and changes.
• Provide necessary information to customers.

Conocimientos

Native or bilingual level of German

Advanced level of English (C1)

Customer service experience

Descripción del empleo

Join Our Team in the Heart of the Costa del Sol! Are you passionate about tourism and customer service? This is your opportunity! We are looking for talented and enthusiastic individuals to join our team in Malaga… Are you? The answer is YES. Malaga is the perfect destination for those seeking an exciting career in the tourism sector.

We are interested in candidates who speak German and with an extensive Customer Service experience. If you want to work in a dynamic and multicultural environment, we want to meet you!

Responsibilities

If you become a German Speaking Customer Service Agent, you would be responsible for:

• Assisting German speaking customers through different channels.
• Helping customers with reservations, cancelations, changes, etc.
• Providing all the necessary information to customers answering the questions they might have.
• Solving unpredictable situations that might arise in a professional and customer-oriented manner.

Requirements

• Native or bilingual level of German.
• Advanced level of English (C1).
• Residence in Malaga (or nearby) or willing to relocate to this city.
• Customer Service or accommodation experience is valuable
• Candidates must have the valid documents to work in Spain (NIE, Social Security Number)

Benefits

• Competitive annual salary: €21,500 gross per year.
• Permanent contract.
• 39 hours per week.
• On-site training and working modality at our offices in Malaga center.
• Training hours: 9h to 18h.
• Relocation package for candidates outside of Malaga region.
• Working hours: between 8h to 22h (to be assigned).
• Expected starting date: 17th March