Front Office Manager

Radisson Hotel Group; Mogán; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading international hotel group is seeking a Front Office Manager in Mogán, Spain. You will manage the front office team, ensuring exceptional guest experiences and smooth operations. Ideal candidates will be passionate about service, detail-oriented, and fluent in English. Responsibilities include leading by example, problem-solving creatively, and maintaining guest satisfaction. This role comes with competitive benefits, career development opportunities, and a vibrant working environment.

Servicios

Special team member rates for hotel stays

Development offers through Radisson Academy

Participate in Responsible Business initiatives

Opportunities for career progression

Flexible benefits like health insurance and vouchers

Formación

• Flexibility and a positive, Yes I Can! Attitude.
• An eye for detail.
• Creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team for guest satisfaction.
• Strong verbal communication skills.
• Enjoys having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsabilidades

• Manage the front office team and lead by example.
• Ensure guest journey and experience are delivered to the highest level.
• Exude patience and empathy while managing budgets and inventory.
• Work proactively to ensure guest satisfaction and smooth running of operations.

Conocimientos

Fluent in English

Team management

Descripción del empleo

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Front Office Manager to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Front Office Manager

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Fantastic opportunities to progress
• Flexible retribution: possibility to have health insurance, transport and nursery vouchers

The Front Office Manager Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Front Office Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

As Front Office Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Front Office Manager

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Skills

• Fluent in English
• Team management