French Tech Support Expert — Barcelona (Relocation Included)

JR Spain; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a French Customer Advisor in Barcelona to assist users of a prominent technology services company. The role involves technical support via various channels and requires fluency in French and advanced English. Applicants should have prior experience in customer support and a passion for technology. A full-time position with relocation benefits is offered, including flight tickets and a generous training program.

Servicios

Relocation package

Continuous training and development program

Dynamic work environment

Formación

• Native level of French and a C1 level of English required.
• Prior customer-facing experience (B2B or B2C).
• Ability to work in a metric-focused work environment.

Responsabilidades

• Interact with users via email, phone, and chat.
• Troubleshoot technical issues including software and hardware problems.
• Analyze user accounts and recommend solutions.

Conocimientos

Native level of French

C1 level of English

Customer facing experience

Multi-channel customer support experience

Excellent communication skills

Technical problem-solving skills

Descripción del empleo

A leading recruitment agency is seeking a French Customer Advisor in Barcelona to assist users of a prominent technology services company. The role involves technical support via various channels and requires fluency in French and advanced English. Applicants should have prior experience in customer support and a passion for technology. A full-time position with relocation benefits is offered, including flight tickets and a generous training program.