Finnish-speaking Responsible Gaming Analyst - iGaming in Malta

Next Job Abroad; San Pedro de Alcántara; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international iGaming firm seeks a Finnish-speaking Responsible Gaming Analyst for a full-time role based in San Pedro de Alcántara. The ideal candidate will have at least 1 year of iGaming experience and will be responsible for analysing player behaviour, ensuring compliance, and promoting responsible gaming practices. This position offers a hybrid working model and competitive salary based on experience, alongside modern offices and various benefits including private health insurance and meal allowances.

Servicios

Competitive salary based on experience

Private health insurance

Wellness allowance

Meal allowance and daily office snacks

Company discounts and perks

Formación

• Fluent in both Finnish and English, written and spoken.
• At least 1 year of iGaming experience (Customer Support, RG, Risk, Fraud, Payments).
• Strong sense of responsibility and care for player wellbeing.
• Detail-oriented with strong analytical skills.
• Solution-driven and able to make judgement calls.
• Flexible mindset and a hands-on attitude.

Responsabilidades

• Analyse player behaviour and identify responsible gaming risks.
• Contact players to suggest appropriate intervention tools.
• Perform in-depth account reviews based on alerts and reports.
• Escalate high-risk cases with recommendations to stakeholders.
• Maintain documentation of reviews and communications.
• Promote Responsible Gaming awareness internally.
• Suggest improvements to RG procedures and processes.
• Support ad-hoc projects related to Responsible Gaming.

Conocimientos

Fluent Finnish

Analytical skills

Customer Support experience

Detail-oriented

Judgement calls

Teamwork

Descripción del empleo

Ready to take the next step in your iGaming career?

For one of our international iGaming clients, we are now looking for a Finnish-speaking Responsible Gaming Analyst who wants to move beyond traditional customer support and into a more analytical, impact-driven role within iGaming.

Responsible Gaming isn’t just a checkbox here – it’s a mindset. This role is perfect for someone with at least 1 year of experience within iGaming (Customer Support, Payments, Risk, Fraud, RG or similar) who wants to work closer to compliance, player protection and long-term sustainability.

You’ll play a key role in safeguarding players, analysing behaviour, and helping shape responsible gaming practices in a regulated environment.

This is a full-time position within a 24 / 7 operation , offered in a hybrid working model .

The Role

As a Responsible Gaming Analyst, you will contribute to the development, execution and continuous improvement of Responsible Gaming operations. You’ll work closely with operational teams and senior stakeholders to ensure player protection remains at the heart of the business.

Key Responsibilities

• Analyse player behaviour and gameplay to identify potential responsible gaming risks
• Proactively contact players via phone, email and chat to suggest appropriate intervention tools (limits, cool-offs, etc.)
• Perform in-depth account reviews based on alerts, reports and behavioural patterns
• Escalate complex or high-risk cases with clear recommendations to senior stakeholders
• Maintain accurate and detailed documentation of reviews, communications and actions taken
• Promote Responsible Gaming awareness internally, especially towards operational teams
• Suggest improvements and updates to RG procedures and processes
• Support ad-hoc projects related to Responsible Gaming and compliance initiatives

You will report directly to the Head of Responsible Gaming .

Requirements

• Fluent Finnish and English , written and spoken
• At least 1 year of experience within iGaming (Customer Support, RG, Risk, Fraud, Payments or similar)
• A strong sense of responsibility and genuine care for player wellbeing
• Detail-oriented with strong analytical skills
• Solution-driven and comfortable making judgement calls
• Able to work both independently and as part of a team
• Flexible mindset and a hands-on attitude

Benefits

• Hybrid working model
• Competitive salary based on experience
• Modern, brand-new offices
• Private health insurance
• Wellness allowance
• Meal allowance and daily office snacks
• Company discounts and perks
• A chance to move your iGaming career beyond customer support into a more specialised and future-proof role

If you’ve worked in iGaming and feel ready to take on more responsibility, more impact, and a clearer career path , this could be your next move.

Apply now and take the next step in your iGaming journey.