Field Service Engineer

SYNTEGON; A distancia; EUR 35.000 - 45.000; Jornada completa

Descripción de la vacante

A global packaging solutions provider is seeking a Field Service Engineer in Barcelona, Spain. The role involves installing, maintaining, and providing training on packaging machines. Candidates should have technical vocational training, strong problem-solving skills, and proficiency in English. The job requires travel for customer visits and offers full-time employment with remote work options. Join a diverse team committed to delivering outstanding service to customers.

Formación

• Technical vocational training as a mechatronics technician, electronics technician, or similar.
• Strong problem-solving skills and ability to adapt to changing priorities.
• Mechanical and/or electrical knowledge with a precise working style.
• Good command of English; further language skills are a plus.
• Willingness to travel for business trips.

Responsabilidades

• Install, commission, and train customers on packaging machines.
• Perform maintenance, repairs, and analysis on machines.
• Provide troubleshooting support during machine downtime.
• Present service products and advise customers on options.
• Participate in training courses to enhance technical expertise.

Conocimientos

Problem-solving skills

Mechanical Knowledge

Electrical Knowledge

Communication Skills

Experience with control systems

Field Service Experience

Educación

Technical vocational training (mechatronics, electronics, etc.)

Herramientas

MobileIron

Programmable Logic Controllers

Descripción del empleo

As a competent and loyal ambassador for Syntegon in your region Spain you will be responsible for delivering outstanding service to our customers on site. Your responsibilities include the installation, commissioning, training, troubleshooting, testing, analysis, maintenance, repair and training of Syntegon packaging machines and related products.

• You will carry out inspections, maintenance, repairs, training and analysis on our customers' machines.
• In the event of machine downtime you will provide active support in solving problems on site or on the phone (helpline) and improve machine performance.
• You present our service products such as modernization kits or spare parts packages to customers and advise them on the advantages and disadvantages. You act as a link to the Service Sales department.
• You will regularly take part in internal, external and manufacturer training courses to maintain and further develop your technical expertise and skills.
• You will provide support during machine acceptance tests at the factory and at our customers' sites.
• As a Field Service Engineer you will train customers in the proper operation, modifications, and modernizations as well as the basic adjustment and safety rules of our machines.

Qualifications

• You have completed technical vocational training as a mechatronics technician, electronics technician, industrial mechanic, electrical engineer, industrial electrician or similar (e.g., technician) and have ideally already gained initial experience in a similar position.
• You are characterized by strong problem‑solving skills and are able to work in a self‑organized manner and adapt flexibly to changing priorities and deadlines. Your open mindset means you are always willing to learn new things.
• Thanks to your mechanical and/or electrical knowledge and your precise way of working you will find it easy to succeed in this role.
• Experience with control systems from suppliers such as Allen Bradley, Siemens or Beckhoff is an advantage.
• Your good language skills in English as well as your confident and engaging manner combined with communication skills form the basis for professional dealings with our national and international customers. Further language skills and experience in field service/customer contact are an advantage.
• You like to travel and enjoy business trips to our customers.

Additional Information

In this position you will be employed by Syntegon Telstar but you will primarily be working with the Syntegon group. We kindly ask you to apply in English.

For Syntegon and its subsidiaries diversity is a key concern. We explicitly welcome an environment where all employees regardless of gender, age, origin, religion, sexual orientation, gender identity or special needs are treated equally. If this job posting uses only the male form it is for readability purposes and refers to individuals of all genders.

Remote Work

Yes

Employment Type

Full-time

Key Skills

• MobileIron
• Robotics
• Field Service
• Mechanical Knowledge
• Sonography
• IP Networking
• Schematics
• Mechanical Engineering
• Medical Imaging
• Human Resources
• Programmable Logic Controllers
• Troubleshooting

Experience: years

Vacancy: 1