ERP Support Specialist – Dynamics NAV Expert

Amcor; Burgos; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global packaging leader in Spain is seeking an experienced ERP Support Specialist to provide first- and second-level support for ERP systems such as Dynamics Navision and Sage 500. This role focuses on improving support processes and ensuring high customer satisfaction. Candidates should have a technology-related bachelor’s degree and over 5 years of IT experience, particularly in manufacturing. The position offers the chance to work with a world-class team committed to innovation and sustainability.

Servicios

Innovative work environment

Global opportunities

Professional development

Formación

• 5+ years of experience in IT, specifically in a manufacturing environment.
• At least 2 years in a Support Specialist role.
• Good knowledge of business processes in the manufacturing industry.

Responsabilidades

• Provide first- and second-level support for ERP systems.
• Implement Group IT shared service standards and support processes.
• Monitor and report quality of services delivered by the ERP Support Group.

Conocimientos

ERP system expertise

Customer service skills

Problem-solving

Communication skills

Educación

Bachelor's degree in technology or equivalent

Herramientas

Dynamics Navision

JDE E1 9.2

Sage 500

Descripción del empleo

A global packaging leader in Spain is seeking an experienced ERP Support Specialist to provide first- and second-level support for ERP systems such as Dynamics Navision and Sage 500. This role focuses on improving support processes and ensuring high customer satisfaction. Candidates should have a technology-related bachelor’s degree and over 5 years of IT experience, particularly in manufacturing. The position offers the chance to work with a world-class team committed to innovation and sustainability.