Entertainment Campaigns Client Solutions Manager

TikTok; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading social media platform in Madrid seeks a Client Solutions Manager to drive account growth and manage customer relationships. Candidates should possess a background in account management and a proven sales track record, with the ability to educate clients on advertising solutions. High fluency in both Spanish and English is essential for communicating effectively with stakeholders. This role offers the opportunity to work with top agencies and brands across Europe, creating impactful ad campaigns.

Formación

• Experience in client-facing roles with C-Level stakeholders.
• Proven track record in sales and strategic planning.
• High proficiency in both Spanish and English.

Responsabilidades

• Build and grow a client portfolio while achieving sales targets.
• Educate clients on TikTok products and best practices.
• Plan media activation and maintain campaign schedules.

Conocimientos

Account management

Sales expertise

Client relationship management

Fluency in Spanish and English

Detail-oriented

Descripción del empleo

The Client Solutions team are responsible for campaign execution and success, working closely with the Brand Partnerships team to deliver a first-class service to clients. Working with the top agencies and brands across Europe to educate and inform about the exciting evolution of TikTok.

• Build and progressively growth client portfolio by securing win-win business opportunity, throughout the different sales cycle (acquisition, retention and upsell)
• Execute effectively based on KPI metrics (targets, goals and / or strategic objectives) set by the management team
• Drive education on product, company updates and share company best practices as relevant to client or agencies' business - Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
• Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners) - Plan media activation and keep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements - Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimization of campaigns

Minimum Qualifications :

Previous experiences within account management / sales roles - Knowledge and proven expertise in the strategic planning and sales approach - Experience in client facing role and ability to speak to C-Level stakeholders

Experience in managing campaigns across multiple advertising solutions and placements - High oral and / or written fluency in Spanish and English is required to communicate directly with stakeholders / vendors across Spain, reflecting the nature of the markets this position covers Preferred Qualifications :

Self-starter, fast learner with a start-up spirit

Detail oriented, with exceptional organizational skills - Able to coordinate different stakeholders interests and requests at the same time

Experience in managing highly structured business - Deep understanding of the measurement solutions and how to leverage those to prove TikTok value to clients